The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests.
Requirements
- Provide outstanding customer service to residents, guests, vendors, and team members
- Complete routine service requests within 24 hours as directed by the Maintenance Supervisor
- Walk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issues
- Maintain the shop, tools, and storage areas according to company policy
- Assist with trash pickup, breezeway cleanliness, and enforcement of community standards
- Support make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key return
- Complete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completion
- Change out vendor locks once units are leased and move-ins are scheduled, documenting in required systems
- Assist vendors during turn and communicate progress or concerns to the Maintenance Supervisor
- Complete unit punch items as directed
- Perform pool maintenance and chemical logging in accordance with local code, when applicable
- Maintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updates
- Participate in preventative maintenance activities, including monthly inspections and quarterly filter changes
- Inspect units for safety concerns, mold, and HVAC operation during scheduled inspections
- Maintain accurate timekeeping and obtain approval for overtime as required
- Participate in rotating on-call coverage, including evenings, weekends, and holidays
- Attend monthly safety meetings and contribute to continuous improvement efforts
- Communicate supply and inventory needs to the Maintenance Supervisor