Patient Service Rep - UT Family Physicians Clinton
University Physicians' AssociationKnoxville, Tennessee, United States
Posted March 11, 2026
Full Time
About the Company
University Physicians' Association is a healthcare organization that provides medical assistant and nursing support services across various clinical settings, including infectious disease, primary care, and surgical clinics. They focus on delivering efficient patient care by assisting physicians with clinical procedures, scheduling, and patient flow.
Job Description
University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN. Job duties include greeting patients, processing patient information, and answering inquiries.
Requirements
- Greet patients in a friendly and timely manner
- Ensure patients complete necessary forms for the electronic health record and billing office
- Maintain patient demographic and insurance information
- Verify insurance eligibility and collect co-pays
- Process patients in a timely manner
- Answer patient inquiries regarding registration or billing questions
- Refer patient inquiries to medical staff
- Schedule patients with physicians
- Document scanning into electronic health record
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance