Phone Operator
University Physicians' AssociationKnoxville, Tennessee, United States
Posted April 14, 2026
Full Time
About the Company
University Physicians' Association is a healthcare organization that provides medical assistant and nursing support services across various clinical settings, including infectious disease, primary care, and surgical clinics. They focus on delivering efficient patient care by assisting physicians with clinical procedures, scheduling, and patient flow.
Job Description
We are seeking a compassionate and detail-oriented Phone Operator to manage high volumes of incoming calls in a medical setting.
Requirements
- High school diploma or equivalent
- Previous experience in a healthcare or medical office setting preferred
- Proficient in using multi-line phone systems and EHR software (e.g., Epic, Cerner, Athena)
- Strong communication, organizational, and multitasking skills
- Ability to remain calm and professional in high-pressure situations
