Customer Service Representative
Unlimited PotentialVictoria, British Columbia, Canada
Posted April 7, 2026
44000 - 44000 CAD
Full Time
About the Company
Bunzl Distribution USA, Inc. is a leading North American distributor of food packaging, disposable supplies, and cleaning and safety products for food processors, retailers, and convenience stores. With more than 140 strategically located warehouses across the United States, Puerto Rico, Canada, the Caribbean, and parts of Mexico, the company supplies over 400,000 items to a diverse customer base. Operating under the umbrella of Bunzl plc, a global distribution and outsourcing group, Bunzl Distribution employs over 4,000 people and generates worldwide sales exceeding $10 billion. The company differentiates itself through a steadfast commitment to productivity, high-quality service, and competitive pricing, while actively pursuing opportunities to enhance customer experience and expand its product portfolio.
Job Description
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, and utilizing multiple software applications.
Requirements
- Minimum 1-2 years previous customer service experience
- Proficient in dealing with escalated customer service situations
- Proficient verbal and written communication skills
- Ability to work under pressure, multitask with meticulous follow up and tight deadlines
- Solid crisis management, problem solving, administrative and organizational skills required
- Consultative selling skills
- Must be able to lift 50lbs and be on feet all day
- Fast learner with initiative and a great work attitude
- Ability to handle high volume calls, and a fast-paced environment
- Strong Computer Skills, including Microsoft Office and Windows based software
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off