Account Manager

Uplight is seeking an Account Manager to join their team and help achieve ambitious goals for their business and the planet. The Account Manager will be responsible for account planning and strategy, customer relationship development and management, delivery against contract and business outcomes, and customer satisfaction and churn.

Requirements

• 3-5 years of experience in Project Management, Account Management or Customer Success, preferably at a SaaS or enterprise software company
• Strong customer orientation and presence in front of senior management
• Expertise developing and maintaining key relationships across an organization
• Experience working on large, complex IT or similar technology projects
• Attention to detail and ability to internalize and communicate a wide array of information
• Strong written and oral communication skills
• Preferably SaaS business model experience
• Preferably Energy or utility industry experience
• Passion for energy, its impact on our customers, their customers, and the world
• Values alignment
• Ability to travel 10% of the time

Benefits

• Flexible time off
• Generous parental leave
• Wellness stipend
• Work flexibility