Principal Software Engineer, Site Reliability

Upstart is looking for a Principal Software Engineer to join their Site Reliability Engineering team. The role involves driving adoption of SRE principles, mentoring engineers, and influencing technical and business decisions. The team owns the reliability, resiliency, and observability of Upstart's production systems.

Requirements

• 10+ years combined experience across Software Engineering and Site Reliability Engineering
• Proven track record as an SRE thought leader and evangelist
• Strong communication and mentoring skills
• Proficiency in Python, Go, and JavaScript/TypeScript
• Proficiency with Infrastructure as Code (Terraform, CDK, CloudFormation, etc.)
• Experience building internal tooling from scratch in agile development environments
• Expertise with observability, distributed tracing, RUM, LCP, and performance monitoring tools (e.g., Datadog, Prometheus)
• Experience with on-call and incident management, including large-scale or ML-related incidents
• Strong background in automation and building self-healing systems
• Hands-on experience with LLM/GenAI to improve SRE efficiency and processes
• Program management skills

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options
• Affordable medical, dental, and vision coverage
• Health Savings Account contributions
• Income protection benefits
• Paid time off, sick and safe time, and company holidays
• Paid family and parental leave
• Family-centered benefits
• Employee Assistance Program (EAP)
• Financial wellness resources
• Annual wellness allowance
• Annual productivity allowance