Technical Support Engineer

Upstream is looking for a Technical Support Engineer to join our Technical Support team in Athens, Greece. As a Technical Support Engineer, you will be responsible for monitoring our infrastructure, detecting and resolving issues, and providing support to internal and external users.

Requirements

• University degree in Engineering / Computer Science or similar discipline
• Very good communication skills
• Very good knowledge in oral and written English
• Basic knowledge of Unix/Linux systems, utilities and scripting
• Basic SQL knowledge
• Experience in coding/ scripting and helpdesk support is a plus
• Familiarity with ticketing system (ex. Jira) is a plus

Benefits

• Competitive base salary and benefits
• Opportunity to work with a dynamic, smart, agile, and highly motivated team