Join UPSTREET as Guest Support Specialist and deliver outstanding customer service to ensure a positive experience for our guests. Provide personalized support, resolve issues efficiently, and work closely with the team to continuously improve guest experiences.
Requirements
- Recent university graduates and senior students in relevant fields.
- 1+ years of experience in customer support or hospitality (optional)
- Strong communication capabilities, fluent in English; additional languages a bonus
- Flexibility to adapt in a fast-paced environment
- Tech-savvy nature with ability to troubleshoot minor issues
- Availability to work overnight shifts and some weekends
- Proficiency in Microsoft Office Suite and comfortable using technology
- Strong organizational and time management skills
Benefits
- Competitive compensation package
- MacBook
- Performance Bonus