Senior Lead, People Analytics

We're looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy at Upwork Inc. The role involves leading end-to-end people analytics initiatives, designing scalable data models, and partnering with HR and business leaders to translate workforce data into actionable insights.

Requirements

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.
• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.
• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.
• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.
• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.
• Strong business acumen and ability to connect data insights to strategic objectives.
• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.
• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.
• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Benefits

• Competitive benefits