Shift Supervisor - Magnolia Gardens

The Residential Shift Supervisor will provide leadership and supervision for operational staff during their assigned shift. Generates work schedules and assignments for operations staff, security and maintenance personnel. Provides or arranges for shelter coverage for unscheduled absences and other unexpected situations.

Requirements

• Assist the Director/SWS with work schedules and assignments for the operations staff.
• Monitor staff and assign tasks as necessary.
• Communicate with DHS vacancy control for placement of families.
• Provide appropriate crisis interventions.
• Provide direct supervision to Residential Specialist.
• Arrange for coverage for unscheduled absences and unexpected situations.
• Record and respond to incidents, client issues and complaints.
• Track client property and store in locked area as appropriate.
• Conduct periodic tours of the entire facility to ensure safety, security and cleanliness standards are met.
• Ensure daily census is monitored and correct; ensure Cares is updated daily.
• Perform weekly reconciliations to ensure all Metrocards are accounted for and being distributed according to policy.
• Supervise the delivery of program services such as intake, unit assignment and census data collection.
• Assist with intakes of new and returning clients, and submit them for approval and assignment.
• Keep records of safety, fire and building inspections, including fire drills.
• Other duties as assigned.