IT Helpdesk Technician

We are seeking a Helpdesk Technician with strong customer service skills and technical aptitude to work in a fast-paced environment. The ideal candidate should have a strong problem-solving ability, effective communication skills, and the ability to learn and apply technical information.

Requirements

• Strong customer service skills
• Technical aptitude with strong PC literacy skills
• Proficiency with Windows Operating Systems
• Basic knowledge of a LAN/WAN environment
• Strong problem-solving skills and decision-making ability
• Strong written and verbal communication skills
• Ability to learn and apply technical information in a fast-paced, demanding work environment
• Effective listening skills
• Ability to follow policies and procedures; attention to detail
• Self-motivation and organization