Senior Personal Property Adjuster - Field

USAA is seeking a Senior Personal Property Adjuster - Field to investigate, evaluate, and settle complex property insurance claims in the Philadelphia, PA area. The role involves working with vendors and internal partners to resolve claims, identifying coverage concerns, and negotiating settlements.

Requirements

• High School Diploma or General Equivalency Diploma
• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience
• Developing knowledge of residential construction
• Working knowledge of estimating losses using Xactimate or similar tools and platforms
• Demonstrated negotiation, investigation, communication, and conflict resolution skills
• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations
• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications
• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs