AI/ML Expert & Technical Lead
User Experience Researchers Pte.LtdKuala Lumpur, Malaysia
Posted February 12, 2026
Full Time
About the Company
USER is a Singapore‑based UX consultancy and digital transformation partner that helps organizations redesign work through human‑centred strategies and emerging technologies. The firm delivers end‑to‑end services—including user research, UX/UI design, data analytics, AI and low‑code solutions, usability testing, and talent acquisition—to a portfolio of 100+ multinational clients and government agencies across APAC. With offices in China, Japan, Vietnam and the Philippines, USER combines local market insight with ISO 9001:2015 and ISO 27001:2022 compliance to deliver secure, high‑quality digital experiences. Its agile, low‑code delivery model and dedicated usability testing lab set it apart as a flexible, innovation‑driven partner for businesses seeking sustainable, human‑centric digital growth.
Job Description
We are seeking a highly experienced AI/ML Expert & Technical Lead with 7+ years of hands-on experience in artificial intelligence and machine learning.
Requirements
- Strong technical leadership
- Deep AI/ML expertise
- Ability to design and oversee scalable AI-driven solutions
- Lead overall solution architecture
- Design, develop, and validate AI/ML models
- Select appropriate AI/ML approaches
- Oversee AI integration into production-grade applications
- Drive architectural decisions
- Establish technical best practices
- Mentor junior AI engineers
- Stay updated with emerging AI/ML technologies
