IT Infrastructure Engineer
User Experience Researchers Pte.LtdSingapore, Singapore
Posted January 27, 2026
Full Time
About the Company
USER is a Singapore‑based UX consultancy and digital transformation partner that helps organizations redesign work through human‑centred strategies and emerging technologies. The firm delivers end‑to‑end services—including user research, UX/UI design, data analytics, AI and low‑code solutions, usability testing, and talent acquisition—to a portfolio of 100+ multinational clients and government agencies across APAC. With offices in China, Japan, Vietnam and the Philippines, USER combines local market insight with ISO 9001:2015 and ISO 27001:2022 compliance to deliver secure, high‑quality digital experiences. Its agile, low‑code delivery model and dedicated usability testing lab set it apart as a flexible, innovation‑driven partner for businesses seeking sustainable, human‑centric digital growth.
Job Description
We are looking for an IT Infrastructure Engineer to manage the lifecycle of Whole-of-Government endpoint devices, operate and maintain end-user computing software deployment, and oversee troubleshooting and resolution of end-user computing issues.
Requirements
- Bachelors degree in Computer Science, Information Technology, Engineering, or related field
- 3–5 years of relevant experience in IT Service Management
- Experience in one or more domains: Azure or AWS cloud platforms, On-premise Wintel infrastructure, End-user computing
