As a R&D DSIS Change&Adoption Engineer, you will support all CAD-related activities for the Power Division, focusing on legacy tools and PPDM. You will work with the Mechanical DBP Leader and participate in various activities such as ticket management, KPI management, and training.
Requirements
- Develop and maintain training, communication & standard materials
- Ensure content maintenance for training delivery
- Ensure Web-based course setup and maintenance
- Formalize standard documentation related to change & adoption methodology
- Assist on the collection and qualification of demands raised within the Division R&D organization
- Participate on the prioritization definition and control of those demands
- Contribute to the demands backlog management in collaboration with the manager
- Capture, formalize and maintain Division/PG related processes toward digitization
- Define and maintain business requirements
- Assist on the definition and evaluation of Proof of Value, and Proof of Concept
- Evaluate & validation of payback, definition of Business acceptance criteria and project management organization
- Contribute on the adoption monitoring activities through KPIs
- Build KPI’s to follow adoption
- Contribute to back on track plans when needed
- Monitor impact of communication contents through data analysis (number of views, number of clicks,...)
- Support the deployment of the change management strategy
- Assist on the definition of the appropriate change activities including the skills, structures, tools & support mechanisms needed to manage the organizational change
- Support Divisions Change Agents in fulfilling their role of change sponsor
- Support IS Project managers in integrating change management activities into their project plans
- Contribute to the delivery of related contents in coordination with Centers Of Excellence
- Write communication contents
- Synchronize with internal communication & HR departments when needed
- Contribute to the adaptation of any local engagement content / events
- Contribute to learning execution
- Assist Change management & adoption manager in designing & implementing communication plans (including both push and pull communication channels) to bring awareness on learning contents
- Ensure that delivered material creates the best possible learner experience by observing content walkthroughs prior to new material rollouts and soliciting facilitator feedback
- Contribute to the delivery of standard and/or Product specific training contents
- Functional Support to the R&D users
- Secure that all users (from all networks) are properly trained
- Perform training if validated as trainer
- Coach back-up Key Users
- Provide functional support
- Welcome new users and give them key information and first training (train the basis)
- Be the first point of contact for the management of incidents, to characterize them and define the appropriate support needed
- Provide a first level of support to the end users including workaround
- Collect, formalize and report bugs and requests for the tools through the Valeo R&D DSIS standard incident management tool (eg: JIRA)
- Deployment of solutions
- Contribute to the validation of new solutions or evolutions of existing ones (user acceptance tests)
- Communicate recommendations, rules and best practices, standards to end users.
- Push key information (news, reminders, project updates, standards) towards end users during 5 minutes meetings, dedicated meetings or through any convenient media (presentations, emails,...).
- Definition of new solutions and improvement of the existing ones
- Attend Key User Committees led by the concerned COEs
- Attend “Working Groups” for solutions improvements whenever needed
- Collect, formalize and report enhancement requests expressed by end users to the through the R&D DSIS standard incident management tool (eg JIRA)
- Contribute to the definition of the change management plan for projects led by the COEs, together with the DBP Change & Adoption Managers when needed
- Determine the best approach according to the local context to initiate, facilitate and coordinate organizational change
- Increase users adoption of solutions
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
