Modern Software Developer

ServiceCentral Technologies is looking for a Software Developer to build and maintain modern line-of-business SaaS applications that intelligently leverage AI technologies.

Requirements

• Build and Maintain SaaS Products
• Design, develop, and maintain scalable line-of-business SaaS applications
• Build backend services, APIs, and data models
• Ensure system performance, reliability, and security
• Collaborate with product and business stakeholders to translate operational needs into software solutions
• Integrate AI Capabilities
• Leverage LLMs and AI APIs to enhance product functionality
• Implement AI-driven features such as workflow automation, summarization, data extraction, classification, and intelligent search
• Integrate AI into existing product architecture responsibly and efficiently
• Monitor usage, performance, and cost of AI-powered features
• Architect for Scalability
• Contribute to service-oriented or microservice architectures where appropriate
• Design clean API layers and integration patterns
• Optimize database performance and data structures
• Maintain observability and logging across systems
• Improve and Iterate
• Continuously refine and enhance product capabilities
• Refactor and improve existing systems as the platform grows
• Ship features incrementally and iterate based on real-world feedback

Benefits

• Work on real SaaS products used by real businesses
• Direct ownership over architecture and feature development
• Opportunity to thoughtfully apply AI technologies in meaningful ways
• Influence product direction and technical decisions
• Room for growth as the platform expands