Customer Care Specialist
VandebronAmsterdam, Noord-Holland, Nederland
Posted January 8, 2026
Full Time
About the Company
Vandebron is a company working towards a sustainable future with a focus on green energy and smart solutions.
Job Description
Vandebron is seeking a Customer Care Specialist to join their Customer Operations team. The ideal candidate will be responsible for handling and resolving customer questions and complaints via multiple channels, providing excellent customer service, and contributing to customer retention.
Requirements
- MBO or HBO work and thinking level
- Experience in a customer-focused role or customer service environment
- Skill in working with various systems and communication channels
- Fluent in Dutch and professional in English
- Empathetic and empathetic
- Communicative and strong
- Analytically and solution-oriented
- Stress-resistant and professional
- Motivated and result-driven
Benefits
- Salary based on work experience, between €2,850 - €3,000 gross per month
- Annual bonus based on business performance
- 30 paid free days per year
- Two extra days (e.g., volunteer day)
- Training and development budget of €1,200 per year
- Possibility of a sabbatical after three years
- Unlimited access to health platform OpenUp
- Pension plan
- Daily healthy lunches
- NS business card for employees who travel 10 km or more to the office
- Great working place in the center of Amsterdam
