Bilingual Account Representative

At Vanderbilt Mortgage, we believe homeownership makes lives better. We're committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home.

Requirements

• High School diploma or equivalent required
• 0-1 year experience
• Must be fluent in both English and Spanish
• Previous experience in a Collections, Call Center or Loan Servicing environment a plus
• Basic computer skills with ability to type at least 25 wpm
• Working knowledge of the View/AS400 system
• Great attention to detail and organizational skills
• Ability to communicate effectively and efficiently via phone, email, and person to person
• Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken
• Ability to manage multiple initiatives and/or conflicting responsibilities
• Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals
• Ability to effectively collaborate and work in a team environment
• Willingness to learn, strong work ethic and work across many teams and business units
• Great attention to detail, organizational skills, and time management

Benefits

• Medical and Dental Plan with Prescription Coverage and Vision
• 401(K) includes 100% company match of the first 4%
• Paid time off days (PTO), maternity/paternity leave, and holidays
• Community involvement including Volunteer Paid Time Off (VTO)
• Tuition Assistance for your first degree
• Competitive bonus programs