Member Experience Specialist
VANTAGE CREDIT UNIONCreve Coeur, Missouri, United States
Posted May 8, 2026
18 - 18
Full Time
About the Company
Vantage Credit Union is a member‑owned, not‑for‑profit financial institution headquartered in St. Louis that offers a full range of banking and investment services, including checking, savings, mortgages, loans, credit cards, insurance, and financial‑literacy programs. By prioritizing member‑owners over shareholders, the credit union delivers competitive rates, lower fees, and personalized service that sets it apart from traditional, stock‑holder‑driven banks. Vantage’s commitment to community‑focused financial solutions is reinforced by its “Go Bankless” initiative, encouraging members to take control of their finances in a transparent and cost‑effective environment. Federally insured by the NCUA, Vantage Credit Union combines robust product offerings with a culture of member‑first service.
Job Description
Member Experience Specialist at Creve Coeur, MO. The role involves building meaningful relationships with members, identifying their needs, and delivering personalized solutions. The incumbent will also be responsible for performing cash advances, bond cashing, and transactions, as well as assisting with completing systems testing and daily/ monthly tasks.
Requirements
- At least one year of experience in a sales or service position
- At least one year of experience in a financial institution (preferred)
- Some college education (desirable)
- Credit union industry seminars, workshops, and conventions attendance (may be required)