Client Success Manager

Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profit, education, and startups. We go beyond traditional account management and our Client Success Managers are strategic partners who help mission-driven organizations leverage technology to achieve their goals.

Requirements

• Bachelor’s degree preferred or equivalent experience.
• Minimun of 4 years working experience.
• Proven experience in client success, account management, or consulting within Managed Services or IT.
• Strong business acumen and ability to translate technical risk into business impact.
• Knowledge of Cybersecurity, Cloud Solutions, and Managed IT Services highly desired.
• Excellent communication, negotiation, and presentation skills, including experience with C-level executives.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in CRM tools (e.g., Salesforce) and IT management platforms (e.g., ConnectWise).

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement