Venture Associate (Remote)

Decile Group is seeking a Venture Associate to serve as the primary relationship lead for a portfolio of emerging venture capital firms. The role involves understanding fund needs, connecting them with resources, and ensuring exceptional support through the VC Lab and Decile Hub platform. This is a dynamic, relationship-centered position that intersects venture capital, operations, and SaaS customer success.

Requirements

• 3+ years in customer success, account management, or client operations for a high-touch SaaS or professional services company
• 1–2+ years in venture capital, fund administration, startup finance, or related ecosystem experience
• Deep digital literacy and comfort learning new tools quickly (CRMs, project tracking, finance systems, etc.)
• Proven ability to navigate complex, cross-functional customer issues and keep multiple stakeholders aligned
• Strong written and verbal communication
• High emotional intelligence, empathy, and follow-through
• Proactive and self-directed

Benefits

• Medical and dental coverage
• Flexible PTO
• 401K benefits
• Flexible remote work
• Exposure to the global venture ecosystem