Client Service Representative

We are looking for a friendly, organized, and compassionate Client Service Representative (CSR) to join our team at VCA Pahle Animal Hospital. The role is essential in creating a welcoming and supportive experience for our clients and their pets.

Requirements

• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

Benefits

• Competitive compensation
• Comprehensive benefits package
• Medical/dental/vision
• Paid vacation (for F/T employees only)
• 401(k)
• Generous personal pet care discounts