Client Service Representative

We are seeking a Client Service Representative to join our team at VCA Westbury Animal Hospital and Pet Care Center. The successful candidate will be responsible for delivering excellent customer service, scheduling appointments, and managing medical records. The position requires a personable and highly professional individual who can build and maintain client trust and confidence.

Requirements

• Customer service functions
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services
• Managing medical records, charts, reports and correspondence
• Hospital maintenance and ensuring the facility is neat and clean

Benefits

• Competitive compensation
• Comprehensive benefits package
• Medical, dental, and vision benefits
• Paid vacation/sick days
• 401(k)
• Employee pet discounts