Customer Success Manager
Vectra AINetherlands • • Baltimore, Maryland, United States
Posted February 17, 2026
Full Time
About the Company
Vectra is a leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
Job Description
We are seeking a Customer Success Manager to manage and expand our most valuable asset: our customers. As a CSM, you will develop strategic relationships with customers and ensure they achieve their business goals through their investment in Vectra.
Requirements
- 5+ years of experience in customer-facing roles
- Deep understanding of cybersecurity solutions
- Strong technical foundation in network protocols and security
- Experience managing full customer lifecycle
- Ability to interpret and act on customer health metrics and usage data
- Excellent organizational and project management skills
- Empathy, proactivity, and passion for customer success
Benefits
- Competitive compensation
- Comprehensive benefits
- Opportunities for personal and professional growth
- Inclusive and diverse workplace committed to employee well-being
