Join our dynamic team as a Collections & Accounts Receivable Clerk and become the key player in ensuring precise and efficient payment application processes. You'll play a pivotal role in fostering strong client relationships through prompt and effective resolution of account-related matters.
Requirements
- Prepare bank deposits (on an ad hoc basis)
- Research, code and post cash receipts into 3E/Elite financial system
- Reconcile discrepancies in cash receipts and resolve any issues promptly
- Research and apply unallocated cash receipts
- Process adjustments, receivable write-offs, and payment reversals
- Communicated effectively with internal and external stakeholders to address inbox inquires such as statement of Accounts (SOAs), outstanding invoices and bank verifications
- Generate outstanding receivable, and ledger reporting, resolving specific client concerns related to the account, primarily billing and payment activity
- Assist with accounts receivable monthly and year-end closing procedures
- Be flexible to work overtime during 4th Quarter
- Maintain and organize accounts receivable and cash receipt documentation. IE: Checks, ACH, Wire historical transaction data
- Strong customer service skills and a pleasant telephone demeanor
- Excellent professional writing skills, with an expectation for grammatical accuracy
- Ability to effectively manage multiple tasks through organizational and prioritization skills
- Must display good judgment and sound decisions
- Must be flexible to change and enthusiastic supporter of departmental goals
- Must be focused and persistent, with a willingness to ask direct questions
- Ability to research client contact information via company tools (I.e. iManage, 3E/Elite, ARCS3, Lexis, and internet)
- Assist management in updating training procedures
- During system integration phase, troubleshoot any issues related to cash receipts and provide support to team as needed
- Assist our Global teams and act as backup to maintain BOA cash posting, working with our AP team to ensure recording
Benefits
- Competitive Salary
- Bonus Program
- Retirement Planning
- Health and Wellness
- Paid Time Off
- Professional Development
- Employee Recognition
- Work-Life Balance
- Additional Perks
