Field Service Engineer

We are seeking an ambitious Field Service Engineer to support key customers in North America with the objective of continuously adopting new technologies through installation, start up, and sustaining/troubleshooting/preventive maintenance of semiconductor wafer processing equipment.

Requirements

• Associates degree in a Science or technology-related field and/or military with a minimum of 5 years of experience in the semiconductor industry.
• Knowledge of vacuum, chemistry, electronics, microchip processing, gas delivery systems, robotics, mechanics, or combination with similar semiconductor process equipment such as MOCVD, AMAT, NOVELLUS, AIXTRON, EBARA, LAM, etc.
• Ability to read and interpret electrical schematics, piping and installation diagrams (PID's)
• Basic knowledge and understanding of electrical concepts – ohms law, component identification (heaters, breakers, relays, contactors, solenoids, valves, flow controllers, etc.),
• Basic understanding of theory – how gas flow, pressure, temperature interact and are controlled via pneumatics, robotics, and PLC networks to create the right process environment for chip production.
• Knowledge of Microsoft Suite of Products is a big plus – word, excel, outlook, power point, teams, one note, edge, copilot, etc.
• Ability to build excellent customer relationships
• Attention to detail and accuracy
• Ability to work under pressure to meet support deadlines in a multi-tasking environment
• Must be flexible for emergency call-in work
• Ability to travel with as little as 1 week of notice
• Ability to interact with customers in a professional manner daily and accept and understand multiple requests from customers in a high stress and fast paced manufacturing environment is a must.

Benefits

• Medical, Dental, and Vision
• Employee Stock Purchase Plan (ESPP)
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Commuter Benefits
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance