Technical Account Manager

Vendelux is seeking a Technical Account Manager to help customers maximize the impact of events using AI-powered platform. The role involves fine-tuning AI agents, building data ingestion pipelines, and providing documentation and training to customer teams.

Requirements

• 3-5 years experience in customer success, sales outreach or technical implementation roles
• Demonstrated experience with B2B email marketing platforms and sales outreach workflows
• Background in sales outreach, B2B, lead nurturing, prospect engagement and 1:1 email copywriting is preferred
• Proven ability using data to analyze campaign performance and implement optimizations
• Experience working with CRM systems and managing customer data
• Excellent communicator and collaborator across teams
• High-ownership mindset, detail-oriented, and comfortable managing multiple accounts
• Excited to experiment with AI tools and influence product development

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance