Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Commissioning FSR of the Services Technical Operations team with focus on effective commissioning of complex services projects, project closure, plant optimization implementation, customer support and customer issue resolution. This role will be responsible for providing world class support to the ES Services & install base customers. The Commissioning FSR is accountable for managing customer issues to closure through both on site & remote access with the customers.
Requirements
- Project commissioning planning and leadership, and on-site execution of commissioning plans, troubleshooting and close out.
- Assist customers with requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup, recommended spares, and training for operating and maintenance practices.
- Feedback and contribute to product and system design improvements to design and development functions and management team.
- Duties & Responsibilities:
- Ensure that Services Water Treatment Projects are safely and successfully commissioned for custom bridge projects and extended scope projects from construction to commissioning and during operations.
- Responsible for resolving systemic issues and leading the necessary experts to a resolution.
- Use their knowledge, and their observations of events at customers sites to formulate a plan to resolve the customer issues.
- Implement plant optimization techniques.
- Implement PLC/HMI/Controls optimization process for effective post commissioning project closures.
- Training/Mentoring in house and in field of company staff or partners for site visits, commissioning activities and troubleshooting that is specific to Veolia products & their operations, this includes knowledge about the product but also the process and typical equipment and associated controls.
- Managing customer expectations and ensuring that the highest standards are maintained by Veolia employees at every site.
- Communicate with fellow services, product team members, engineering, process & controls groups to ensure issues are recorded and understood to allow uninterrupted customer service.
Benefits
- Medical, Dental, & Vision Insurance Starting Day 1!
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- 401(k) Plan - 3% default contribution plus matching!
- Flexible Spending & Health Saving Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
