Product Support Engineer - WFM

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation.

Requirements

• Analyze and evaluate technical problems and/or functionality questions within the software
• Provide accurate analysis, troubleshooting and testing of technical issues
• Develop knowledge base articles as part of the case management workflow

Benefits

• Health insurance
• Retirement plan
• Paid time off