Customer Success Manager (German Speaking)
Vero HR LtdUnited Kingdom
Posted April 14, 2026
Full Time
About the Company
Internal recruitment partner for a SaaS business specialising in information security, compliance, and business resilience solutions.
Job Description
We are looking for a Compliance Success Manager (German Speaking) to join our Customer Success team. The successful candidate will own the post-sale customer lifecycle, lead customer onboarding, and build strong customer relationships.
Requirements
- Experience in Customer Success, Account Management, or a similar role within a B2B SaaS environment
- Professional fluency in both German and English
- A strong customer-first mindset, focused on delivering measurable value and long-term outcomes
- Excellent communication and presentation skills
- Comfort working with SaaS platforms and CRM tools
- A collaborative approach, with experience working cross-functionally with Sales, Product, and Support teams
Benefits
- Competitive base salary up to £38,000 (£44,000 OTE)
- 25 days annual leave plus bank holidays
- Pension scheme with 5% employee and 3% employer contributions
- Access to Perkbox – a discounts platform and recognition scheme
