ERS-Service Center Manager - Phoenix

Provide business, managerial, and technical direction to the Service Center. Serve as customer contact and liaison. Keep track of job progress and financial details.

Requirements

• Responsible for the sales, profit, and quality of the area operation.
• Review and sign contracts consistent with Limits of Authority.
• Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• Hold periodic regular management committee meetings to promote effective communication and review business progress.
• Work with staff to develop weekly invoicing and monthly Status Reports.
• Review and audit field jobs.
• Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• Perform employee performance reviews and recommend appropriate salary changes.
• Coordinate technical training for field personnel and assist with career development.
• Review and recommend field technical procedures and procedure changes.
• Interview job applicants.
• Develop and review proposals, and review reports of field engineers.

Benefits

• Competitive salary
• Opportunities for career growth and development
• Chance to work with a global company with a strong customer base
• Diverse and inclusive work environment
• Opportunities for professional development and training