UPS Customer Engineer
VertivSouthampton, England, United Kingdom • England, United Kingdom
Posted October 29, 2025
Full Time
About the Company
Vertiv is a global leader in critical digital infrastructure, specializing in power and cooling technologies for data centers, communication networks, and commercial/industrial environments. With a focus on end-to-end solutions, Vertiv's innovative products and services ensure resilience, optimization, and future-readiness for businesses worldwide.
Job Description
Vertiv is seeking a UPS Customer Engineer to provide startups, planned maintenance, and emergency repairs for UPS, Emergency Lighting, and battery systems. The role involves customer engagement, maintaining systems, identifying faults, and offering training. The Engineer will be part of a 24/7 on-call callout rota, traveling to customer sites.
Requirements
- Experience in a field operations role
- HNC/HND in Electrical/Electronic Engineering or equivalent
- Experience with UPS, Emergency Lighting and Battery systems
- Experience fault finding and rectification
- Excellent communication and technical skills
- Customer relationship skills
- Ability to manage multiple tasks
- Strong communication skills
- Full driving license
- Professionalism, cooperation, and assertiveness
- Self-motivation and results-driven