The Banquet Captain coordinates and oversees all aspects of assigned functions including setup and service of functions as well as all side duties within department. Interacts with clients to ensure all needs are met.
Requirements
- Understand the mission, vision, and goals of the hotel.
- Lead banquet team and ensure events are run smoothly and efficiently.
- Multitask and prioritize departmental functions to meet deadlines.
- Maintain regular attendance and high standards of personal appearance and grooming.
- Maintain confidentiality of information and maximize efforts towards productivity.
- Train, develop, and coach team members according to Vespera standards.
- Perform prep tasks and side work to ensure guests are served promptly and efficiently.
- Serve guests according to hotel's standards in a friendly, courteous, and professional manner.
- Follow all money handling procedures and know how to read the Banquet Event Order (BEO).
- Clean-up banquet space after the completion of the function and ensure all equipment and supplies are stored and re-stocked properly.