Responsible for the overall maintenance of the building, directing and working with property managers to successfully execute all engineering operations. Works to establish a safe and secure environment for all guests and associates.
Requirements
- Understand the mission, vision, and goals of the hotel
- Strong leadership skills and the ability to apply them in a dynamic environment
- Comprehensive knowledge of elevator operations, maintenance, and inspections
- Ability to effectively present information to associates, management, guests, members, marina tenants, and the public in one-on-one and group situations
- Ability to understand guest service needs
- Lead and execute all engineering and maintenance efforts
- Develop, coordinate and monitor all guest rooms, public spaces, equipment, and PM programs
- Responsible for the overall management of Preventative Maintenance Program, HVAC, electrical, mechanical, plumbing, carpentry, chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
- Establish relationships and work closely with vendors and monitor vendors to assure quality, delivery, warranties, upgrades, etc. are consistently utilized
- Manage emergency evacuation floor plans in departments, and fire, life, and safety detection/alarm device testing programs
- Facilitate new hire training, and departmental training modules
- Create an annual Capex budget and operating budget
- Select talented, qualified, and service-oriented individuals to embody the core values of the hotelâs culture
- Review scheduling and staffing levels to ensure that guest service, operational needs, payroll, productivity, and financial objectives are met
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and support the Peer Review Process
- Ensures associates have supplies, equipment, tools, and uniforms necessary to perform their jobs
- Serves as a role model to demonstrate appropriate behaviors
- Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards
- Establishes challenging, realistic and obtainable goals to guide operation and performance
- Solicits employee feedback, utilizes an âopen doorâ policy, and reviews employee satisfaction results to identify and address employee problems or concerns
- Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence
- Celebrates successes and publicly recognizes the contributions of team members
- Fosters open channels of communication between all employees
- Participates in the performance appraisal system process, giving feedback when needed
- Encourages and builds mutual trust, respect, and cooperation among associates
Benefits
- We are an Equal Opportunity Employer
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
- If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected]
