
Job description
As a Senior Solutions Architect at Veteran Enhanced Technology Solutions (VETS), you will lead internal projects, ensure service delivery excellence, and serve as a senior technical advisor for assigned technology solution areas. You will mentor and provide technical guidance to VETS architects and developers, deliver exceptional leadership and customer service, and manage technical personnel to achieve customer satisfaction.
Your responsibilities will include participating in internal projects, ensuring service delivery maintains the highest standards of excellence, mentoring and providing technical guidance, delivering exceptional leadership and customer service, managing and directing technical personnel, producing implementation delivery documentation, and participating in process flow analysis and process redesign.
This role requires more than two current ServiceNow CIS certificates and mastery understanding of solution aligned with the certificates. You must acquire ONE CSA or CAD, FIVE Micro Certifications, and ONE Sales/Pre Sales Certification within three months from date of hire.
Company

Tech, Software & IT Services
Veteran Enhanced Technology Solutions (VETS) delivers rapid‑response IT transformation services that help organizations accelerate digital initiatives and improve operational efficiency. Leveraging a team of highly qualified veterans, VETS provides end‑to‑end solutions—including service automation, process improvement, project management, business analysis, and data analytics with strategic planning—to drive measurable results and ensure customer success. Rooted in a mission‑first ethos, VETS combines technical expertise with a disciplined, integrity‑driven approach, offering clients a trusted partner that values agility, precision, and a commitment to delivering high‑impact outcomes.
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