Veterinary Receptionist

Paumanok Veterinary Hospital is hiring a full-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk, delivering knowledgeable service while confidently communicating in the language of veterinary care.

Requirements

• Previous experience in a veterinary office is highly preferred.
• Basic knowledge of veterinary terminology and procedures
• Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
• Ability to maintain a calm, professional, and positive demeanor
• Professional phone presence and polished client-facing communication skills
• Commitment to a professional, client-first experience with strong attention to detail and a willingness to go above and beyond

Benefits

• Medical, dental, and vision benefits for full-time employees
• Paid time off
• Employee pet discount
• 401(k) with a generous company match
• Employee referral bonus