IT Support Engineer

At Vibe.co, we're reimagining how brands reach audiences in the age of streaming. We're looking for an IT Support Engineer to lead day-to-day IT support across the US, with a strong on-site presence in NYC.

Requirements

• 5 to 7 years of experience in IT support, IT operations, or workplace technology
• Strong expertise in macOS environments, device lifecycle management, and end-user support
• Hands-on experience with MDM platforms such as Kandji, Fleet, Jamf, or similar tools
• Solid understanding of identity and access management, including SSO, MFA, and user lifecycle provisioning
• Proven ability to design, improve, and automate IT processes to scale operations effectively
• Strong troubleshooting skills across hardware, software, and access-related issues
• Excellent communication skills, proactive ownership, and the ability to work effectively with remote teams

Benefits

• Equity
• Variable pay
• Hybrid flexibility
• Health insurance
• Meal vouchers
• Annual offsite
• Tech Syncs