Guest Experience Representative - Broadmeadows Central

We're reimagining the way Australians live, work, and play. We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. The Guest Experience Representative delivers exceptional service, ensuring a welcoming and positive experience for all customers at the centre. This role requires outstanding communication and problem-solving skills, assisting customers with enquiries, providing information about services and amenities, and efficiently resolving issues.

Requirements

• An experience professional in a customer-facing role
• Proficient in delivering elevated customer experiences
• Excellent communication skills, multitasking and problem-solving abilities
• Proficient and confident in using technology including Microsoft Office, computer, iPhone, etc.
• Knowledge of customer related functions, customer service, and local surrounding areas
• Experience in various systems such as POS, PMS, CRM

Benefits

• Flexible working options
• Birthday leave & purchased additional leave
• Generous Parental Leave