Sr Manager Webshop Experience, Optimization & CRO
Viking OfficeLimburg, Netherlands
Posted March 13, 2026
Full Time
About the Company
Viking is an international omnichannel retailer that helps businesses create workplaces that truly matter.
Job Description
The Sr Manager Webshop Experience, Optimization & CRO will lead the CRO team in delivering extensive AB testing, analytics, and insights for Viking’s webshop business, ensuring exceptional customer journeys and user experience.
Requirements
- Define and own the strategy for all disciplines (user research, user experience, web analytics and optimisation) within the CRO team.
- Define the toolkit and standards for all disciplines within the team, including those used for A/B testing, multivariate testing, personalisation, UX design/storybook, customer journey insights, web analytics, and more.
- Lead a team responsible for supporting and ensuring the successful delivery of all CRO activities, across a range of domains and expertise within your function.
Benefits
- Competitive salary
- 36 days of annual leave (based on a 40-hour workweek)
- Flexible working hours and a hybrid setup (60% office / 40% home), plus a home-working allowance
- An attractive pension plan with a generous employer contribution
- A Lease-a-Bike scheme with tax benefits
- Access to an on-site company restaurant and coffee corner
- Unlimited online learning opportunities through the GoodHabitz platform
- Exclusive discounts on products, insurance, sports memberships, and more
