Office Supervisor

The Office Supervisor is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location.

Requirements

• Manage team members in partnership with Practice Manager
• Support a patient-centric urgent care experience from welcome to departure of the facility and ensure an inviting and hospitable environment
• Support overall functions of the site, team, and providers with day-to-day operations
• Managing the performance of the site and understanding patient flow
• Building strong positive communication with providers and working as a team to enhance the success of the practice
• Ensuring staff always maintains professionalism, coaching, managing, and developing the staff
• Managing the team from interviewing, performance, promotion, discipline, etc.
• Maintaining patient confidentiality in accordance with policy and procedure as well as HIPAA requirements
• Interacting with patients (and families) at discharge in a courteous and respectful manner, resolving disputes, and reviewing patient satisfaction cards

Benefits

• Medical, Dental, Life, Disability, Vision, FSA coverages
• 401k savings plan