We are seeking a dynamic and energetic Assistant General Manager to join our award-winning team at Trattoria Villagio. If you’re a culinary professional who thrives in a fast-paced, high-energy kitchen and is dedicated to delivering exceptional dining experiences, we want you on our team!
Requirements
- Responsible for physical count of inventory twice in period, Mid-month and EOM and reconciling that information
- Collaborates with Sales Director on in-house events
- Works directly with Sales Director to build sales and be a good community neighbor
- Orchestrates grassroots and charity events, onsite and offsite
- Ensures guest satisfaction through execution
- Ensures collaboration between kitchen and front of the house
- Adheres to all standards, policies and procedures
- Represents Villagio Group’s Values and Beliefs
- Conducts FOH interviews
- Strategically navigates through ambiguity, challenges, and conflicts that occur in the restaurant
- Facilitates training, oversees all FOH and BOH training
- Ensures hourly team members comply with company standards and policies, and VHG experience
- Maintain an accurate and up-to-date plan of restaurant staffing needs
- Responsible for proper roll out of new menu items and seasonal menus
- Proper forecasting of sales, PMixes, and labor
- Responsible for reviewing department schedules before final posting
- Responsible for creating hourly schedules to be emailed to General Manager for approval
- Responsible for ensuring all local and state health department codes are adhered to
- Responsible for attending weekly manager meetings and ensuring that information gets to hourly team members
- Responsible for ensuring payroll information is current and accurate
- Delivers excellent guest experiences and encourages the same from other employees
- Follows up with customers and responds to guest reviews in a timely manner
- Responds to and handles Guest problems and complaints
- Ensures hourly employees are well trained and certified to represent Trattoria Villagio
- Responsible for actively pursuing and bringing new business
- Sales goals will be provided and expected to meet and exceed goals
- Responsible all areas of the Profit and Loss Statement meet and exceed budget
Benefits
- Competitive pay based on experience
- 401(k) with employer matching
- Health, Dental, and Vision Insurance
- Paid time off and employee discounts
- Tuition Reimbursement
