Customer Service and Support Representative
Vintage King Audio, Inc.Burbank, California, United States
Posted February 25, 2025
Full Time
About the Company
Vintage King Audio, Inc. is a Burbank-based retailer specializing in professional audio equipment and accessories. The company offers expert customer support, warranty repair, shipping assistance, and in‑store audio consulting to help musicians and studios meet their technical needs.
Job Description
Vintage King is seeking a Customer Service and Support Representative to be the face of the Burbank facility, ensuring a positive and helpful experience for customers. The role involves front desk duties, handling inquiries, and assisting with warranty and service issues. The position contributes to seamless operations and high-quality customer service.
Requirements
- Customer-centric mindset
- Strong communication skills
- Attention to detail
- Problem-solving skills
- Passion for music and audio gear
- Team player attitude
- Experience in customer service or support
- Associate’s degree (A.A.) or equivalent
- Proficiency with digital literacy
- Ability to read and comprehend instructions
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
