Director, Client Services (Technology)

Viral Nation is looking for a Director of Client Services with deep expertise in influencer marketing, social media, and technology to lead high-impact technology and influencer programs and drive growth.

Requirements

• 6+ years of experience in digital, social, or marketing roles with a strong technology and influencer marketing focus
• Deep understanding of influencer programs, including contracting, content development, paid/organic tactics, and performance measurement
• Proven experience managing multiple client portfolios across integrated service offerings
• Strong proficiency with influencer and project management platforms (e.g., CreatorIQ, Klear, Tagger, Upfluence, HubSpot, Kantata, Monday.com)
• Excellent project management, communication, and client presentation skills with strong attention to detail
• Analytical, data-driven mindset with experience using customer success and reporting tools
• Demonstrated ability to influence stakeholders, navigate constraints, and drive business decisions
• Strong leadership and interpersonal skills with the ability to motivate and empower teams

Benefits

• Competitive compensation
• Regular performance reviews and check-ins
• Formal performance reviews for compensation progression
• Internal pay equity across comparable roles and levels