Do you want to make a difference in the lives of Canadians living with vision loss? Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently. Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We value our employees as our greatest asset — and we’re committed to supporting their well-being, professional growth, and work-life balance.
Requirements
- Conducts Comprehensive Assessment of Needs (CAN) within Health Cloud primarily by phone, with individuals requiring VLRC rehabilitation services and makes appropriate referrals.
- Ensures client needs are identified through appropriate use of the Health Cloud assessments.
- Identifies and assigns through Health Cloud the required Care Plans and Interventions.
- Flags urgent/critical client situations to Service Manager or other designated staff.
- Serves as a point of contact for clients by responding to clients' enquiries.
- Records all required data into Health Cloud in a timely manner, consistent with VLRC standards, including visit/time spent in service provision.
- Manages caseload in an effective and efficient manner.
- Responds to inquiries on VLRC services/programs and community resources.
- Coordinates appropriate internal and external referrals to rehabilitation professionals within VLR SK and the community to assist clients in achieving their personal and vocational goals.
- Provide assessment and adjustment to vision loss counselling for individuals; provide resource and supportive counselling to individuals and/or groups and their families, as required
- Maintains all case data and Labour market documentation consistent with VLRC systems and procedures.
- Assists individuals in employment preparation, skills training, job search, and job maintenance; and refers to community agencies for additional resources.
- Initiates and completes registration and administration for government funding and supports consistent with funding agreements.
- Works in partnership with employers to develop accommodation plans.
- Maintains contact with existing employers and outreaches to prospective employers.
- Performs administrative duties including but not limited to service tracking, benchmarking, report writing, government applications, etc.
- Maintains file of current Labour market information.
Benefits
- Comprehensive benefits for health, vision, dental, corporate discounts employee and family assistance program
- Flexible work arrangements, generous paid time off, and work-life balance initiatives
- Career development through training, mentorship, and advancement opportunities
- Inclusive work culture with supportive teams, employee recognition, joy in work wellness program, and mental health supports
