Optical Clinical Specialist
VisionworksMassachusetts, United States • Peabody, Massachusetts, United States • Beverly, Massachusetts, United States
Posted February 27, 2026
35500 - 53260 USD
Full Time
About the Company
Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.
Job Description
The Clinical Specialist/Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.
Requirements
- One (1) year of related experience
- Optical or Healthcare background preferred
- Medical office/business professionalism required
- HS diploma, GED or equivalent related job experience
- Ability to work flexible schedules
- Excellent customer service skills
- Ability to initiate immediate interaction, coordination, and collaboration with patients and team members
- Ability to read, analyze and interpret insurance forms
- Ability to operate and enter data into electronic software platforms efficiently and accurately
Benefits
- Competitive pay
- Incentive pay
- Wage upgrades
- Overtime opportunities