Order Entry Representative

This position is responsible for collaborating with internal teams to ensure accurate and timely processing of customer orders, managing a high volume of sales documents, and supporting customers via phone and email.

Requirements

• Manage a high volume of sales documents
• Complete post-sale administrative tasks
• Support customers via phone and email
• Resolve routine service issues and escalate complex matters as needed
• Collaborate with internal teams to ensure accurate and timely processing of customer orders

Benefits

• Work-Life Balance: Monday – Friday, 8:00am – 4:30pm
• Paid Time Off: Generous vacation accrual and paid time off policies
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage
• Insurance: Company-provided life insurance and short-term disability coverage
• Retirement: 401(k) plan with company matching up to 4%