Patient Account Representative

The Patient Account Representative is responsible for providing excellent service to patients by handling billing inquiries, processing payments, and resolving billing issues.

Requirements

• Minimum of 3 years of experience in a customer service capacity, preferably in a healthcare related role
• High school diploma or GED required
• Proficiency in using medical billing software, insurance claims processes, Microsoft Office and payment handling
• Excellent communication skills, both verbal and written, with a focus on empathy and professionalism
• Ability to handle high volume calls
• Strong understanding of relevant laws and regulations regarding healthcare billing, such as HIPAA compliance
• Ability to work independently and effectively manage multiple tasks in a remote setting with strong time management and organizational skills

Benefits

• Medical
• Dental
• 401K retirement plan