Admissions Coordinator
VITAS HealthcareFlorida, United States
Posted October 17, 2024
Full Time
About the Company
VITAS Healthcare provides compassionate end-of-life hospice care while supporting team members' growth in a people-focused organization making a positive impact.
Job Description
VITAS Healthcare is seeking a Customer Service Professional to act as an Admissions Coordinator. The role involves converting referrals, handling patient inquiries, verifying benefits, and ensuring timely access to care. The Coordinator will work closely with various departments to provide excellent patient and family support.
Requirements
- Two or more years of related experience in medical terminology and/or in a call center environment
- Ability to attain goals in a fast-paced, dynamic environment
- Ability to exercise considerable judgment and discretion
- Superior ability to effectively communicate at all levels of the customer interaction
- Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type at least 45 WPM
- Bilingual in English/Spanish a plus
- Completion of high school or basic education equivalency required
Benefits
- Competitive compensation
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program