The Coordinator Admissions will be responsible for processing new referrals, verifying Medicare and Medicaid hospice benefits, and notifying Managed Care Department of commercial insurances and managed health care plans. The role will also involve explaining hospice benefits and services to patients and families, assigning appointments to VITAS Admissions Representatives, and providing training and mentoring to new team members.
Requirements
- Two or more years related experience in medical terminology and/or in a call center environment
- High school degree or basic education equivalency
- Ability to type at least 40 WPM
- Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages
- Bilingual in English/Spanish a plus
Benefits
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program