Anti-Fraud Investigator

Join Viva.com, the 1st Tech Bank in Europe for Businesses, and revolutionize omnichannel payments acceptance. Conduct daily anti-fraud investigations across card issuing, acquiring, and bank account payments. Leverage modern technologies and AI-driven solutions to identify fraud patterns and strengthen controls.

Requirements

• Minimum of 1-2 years of working experience in end-to-end anti-fraud analysis, investigation, prevention, detection, and handling for card issuing/acquiring and bank account payments;
• Prior experience in communicating with customers regarding fraud-related issues;
• Strong knowledge of schemes associations' risk management requirements and guidelines, with a minimum understanding of MasterCard & Visa standards;
• Up-to-date knowledge of current fraud patterns, trends, and emerging fraud techniques;
• Excellent command of the English language, both written and verbal;
• Proficiency in Microsoft Applications (Excel, Word, PowerPoint, etc.);
• Familiarity with AI tools and technologies used for fraud detection and prevention.

Benefits

• Competitive compensation package
• Annual bonus based on your performance and targets' achievement
• Private health insurance for you and your family
• Top of the Line tools and equipment
• Career development and regular feedback to develop your skills
• Employee Wellness Program like Daily group sessions led by professional coaches